The Museum has reopened!
The Museum reopened on June 17, with special measures in place to protect the health and safety of everyone in our building. We are meeting or exceeding public health orders and guidelines to prevent the spread of COVID-19.
Know before you go
- The Museum is open from 10 a.m. to 5 p.m., Tuesday to Saturday; closed on Sundays and Mondays.
- Before arriving at the Museum, please complete Manitoba's COVID-19 online screening tool to assess whether you are healthy. If you answered “yes” to any question, DO NOT ENTER THE MUSEUM.
- While most exhibits are open, some attractions – including the Israel Asper Tower of Hope and touch screens in galleries – are closed (more information below). Admission fees have been reduced in light of these modifications.
- Timed ticketing is being used to manage the number of visitors at any one time. Buy your tickets in advance online for one of three entry timeslots during the day. Walk-up tickets are also available on a limited basis.
- Complimentary admission is offered to frontline workers* and their families every Friday until the end of summer. #FrontLineFridays tickets need to be reserved online.
- Contactless payment is preferred for walk-up tickets and the Boutique.
When you arrive
- Visitors enter through the Main Entrance at 85 Israel Asper Way. The Group Entrance, located further north, is for staff only.
- The Accessible Drop-Off Entrance, located adjacent to the Main Entrance, is only for visitor drop-off and pick-up, or those using accessible parking spots.
- You can purchase your tickets on site but we recommend buying tickets in advance online through our timed-ticketing system to avoid disappointment.
- Our coat check area is open to secure valuables, access wheelchairs, cane seats and strollers, or assist with taxi and parking requests. We encourage you to keep personal belongings with you or use the self-serve coat racks or lockers.
Attractions and services
Most exhibits remain open, with much to explore and learn! However, the Museum experience is temporarily different in the following ways:
- The Israel Asper Tower of Hope is closed;
- Touch screens and hands-on interactives features are not available;
- A few high-touch exhibits have been shut down;
- There are no guided tours. Download our mobile app to enjoy a self-guided experience;
- The Boutique may limit the number of customers at a time;
- ERA Bistro is closed.
Admission fees have been reduced in light of these modifications.
Health and safety measures
- Already rigorous sanitization and cleaning practices have been increased. Washrooms are cleaned and sanitized at least four times a day.
- Hand sanitizer stations are available at the entrance and throughout the Museum. Soap and water are available in all washrooms on every level. Frequent hand sanitization is encouraged.
- While face masks are optional, the Museum supports their use consistent with the latest recommendations from Canada’s Chief Public Health Officer.
- You are reminded to maintain a distance of at least two metres from others. As a 24,000-square-metre facility with seven gallery levels, the Museum can effectively implement physical distancing while still offering an engaging experience.
- Capacity limits in the Museum’s seven theatres have been reduced, as well as in its elevators.
- Comprehensive signage with health and safety instructions has been developed for the entire building.
- All staff and volunteers have completed mandatory training in areas such as physical distancing, hand hygiene, use of non-medical face masks and gloves, and the entry process.
- Before beginning each shift, all employees and volunteers must complete the Manitoba COVID-19 self-screening tool and attest that they are healthy enough to enter the building. They have been instructed not to come to the Museum if they feel sick, to follow provincial health guidelines and abide by any self-isolation requirements.
Online and outside
- The Museum continues to offer rich online experiences for people who prefer virtual visits – including tours, films, exhibits, educational resources and opportunities to share stories.
- Outside, you can enjoy a new temporary exhibition called ARTiculate Our Rights that opens July 15, featuring art by Manitoba youth about the future of human rights. The exhibition includes 26 artworks displayed on 13 large, outdoor installations located throughout The Forks.
*The Museum defines frontline workers as anyone who had to leave their home to do their jobs during the period the Province of Manitoba closed all non-essential businesses, from March 30 to May 4. This includes, but is not limited to, health care workers, grocery store employees, security guards, truck drivers, transportation workers, construction workers and contractors, sanitation workers, utility workers, corrections officials, members of the armed forces and journalists.