Day of Your Visit

Making the most of your Museum visit.

A visit to the Museum is often a highlight in the student year. To help make your visit the best possible, we've prepared some tips for visiting day.

It is a bright winter day. A group of young adults are exiting a yellow school bus (right) and are walking toward the Museum entrance. Partially obscured.

Photo: CMHR, Jessica Sigurdson

Tips for Visiting Day

Bus Drop‐Off and Pick‐Up

Buses can drop students off in front of the Group Entrance at 85 Israel Asper Way.

Buses will need to park elsewhere while students are inside and may return to the drop‐off zone 15 minutes prior to scheduled program end time.

What to Wear

We recommend that students wear comfortable clothes and shoes.You might want to encourage students to bring a sweater or light jacket to wear in the Museum. It can sometimes feel a bit chilly due to strict temperature and humidity controls.

Arrival and Check‐In

Please arrive a minimum of 15 minutes prior to the scheduled start of your school program to give students enough time to remove outerwear and use the washrooms. Once at the Group Entrance, please check in at the Ticketing and Information desk to make your payment. If you have pre‐paid or paid by purchase order, you will still need to check in. We accept cash, cheques, Electronic Fund Transfers (EFTs) or credit cards for school visits, with an authorized signature. You will be greeted by a guide upon your arrival at the Main Entrance.

Running Late

In the event of inclement weather or other unexpected delays, please let us know as soon as possible by calling us at 204–289-2253 or 204–289-2000.

If the education program cannot start at the time indicated on your Education Program Confirmation letter, your program may be shortened to finish on time.

Personal Belongings

Coat racks located near the Group Entrance will be assigned to your group, free of charge. Small lockable storage is available for teachers only. We ask students to leave valuable items at home or school and to leave their belongings (including backpacks, coats and lunches) in the Group Coat Room. Accompanying adults are allowed to wear backpacks in the galleries provided their bags are worn appropriately and safely, and meet our size requirements.

Special Requirements

The Museum is fully accessible. If you have any special requirements in addition to those identified at the time of booking, please contact us at least 24 hours in advance to help us accommodate your needs.


If your group would like to have lunch at the Museum, please let us know in advance. We cannot guarantee that a space will be available. To request a lunch space, email us at or call us at 204–289-2253. Please note that the Museum cannot provide tables, chairs, microwaves or utensils.

Lunches will need to be left with belongings in the Group Coat Room.

Outside catering is not permitted.

Israel Asper Tower of Hope

The highest area of the Museum is the Israel Asper Tower of Hope, which offers panoramic views of Winnipeg.

The Tower is not included in your school program. However, you can bring your students up to the Tower after your program concludes. Your students must be with adult supervisors in the same ratios as in your program.

You and your students can access the Tower via elevator or stairs. Since capacity on the Tower is limited, for reasons of safety, we may be required to limit access at busy times.


Please let us know as soon as possible and see our Cancellation Policy. When a school group visit is cancelled due to serious bad weather conditions, such as days when schools are closed or buses are cancelled, there will be no charge, but we ask that teachers notify us.

Respectful Conduct

Teachers and adult helpers are responsible for the behaviour of their group at all times. We ask that groups follow the instructions of guides and other Museum employees. Please see our Code of Conduct for additional information.

Additional Information

Any other questions or concerns about your visit?

Please call 204–289-2253 or email us at