Day of Your Visit
Making the most of your Museum visit.
A visit to the Museum is often a highlight in the student year. To help make your visit the best possible, we've prepared some tips for visiting day.
Bus Drop-Off and Pick-Up
Buses can drop students off in front of the Group Entrance at 85 Israel Asper Way.
Buses will need to park elsewhere while students are inside, and may return to the drop-off zone 15 minutes prior to scheduled program end time.
What to Wear
We recommend that students wear comfortable clothes and that they bring and change into comfortable indoor shoes for visiting the Museum. Your group can expect to do a lot of walking.
You might want to encourage students to bring a sweater or light jacket to wear in the Museum. It can sometimes feel a bit chilly due to strict temperature and humidity controls.
Arrival and Check-In
Please arrive a minimum of 15 minutes prior to the scheduled start of your school program to give students enough time to remove outerwear and use the washrooms. Once at the Group Entrance, please check in at the desk to make your payment. If you have pre-paid or paid by purchase order, you will still need to check in. We accept cash, cheques, Electronic Fund Transfers (EFTs) or credit cards for school visits, with an authorized signature. Your guide will greet you in the Group Entrance area.
In the event of inclement weather or other unexpected delays, please let us know as soon as possible by calling us at 204–289-2253 or 204–289-2227.
If the Education Program cannot start at the time indicated on your Education Program Confirmation letter, your program may be shortened to finish on time. Please note, if you arrive at the Museum more than 20 minutes late, we cannot guarantee your reserved program or tour.
Coat racks are located near the Group Entrance and will be assigned to your group, free of charge. Small lockable storage is available for teachers only. We ask students to leave valuable items at home or school. Backpacks are not allowed inside the galleries and must be left with your coats and jackets.
The Museum is fully accessible. If you have any special requirements in addition to those identified at the time of booking, please contact us at least 24 hours in advance to help us accommodate your needs.
If you've let us know that you will be eating lunch at the Museum, you will be eating in Bonnie & John Buhler Hall, as the Museum does not have a lunchroom. There are no microwaves or utensils provided.
If you would like to stay for lunch but forgot to pre-book, please email us at firstname.lastname@example.org or call us at 204–289-2253 to modify your booking.
The Museum also has a full-service, sit-down restaurant called ERA Bistro. If your group wishes to make a reservation, please call 204–289-2190 or email email@example.com.
Please note that no outside catering or food suppliers are allowed.
Israel Asper Tower of Hope
The highest area of the Museum is the Israel Asper Tower of Hope, which offers panoramic views of Winnipeg.
The Tower is not included in your school program. However, you can bring your students up to the Tower after your program concludes. Your students must be with adult supervisors in the same ratios as in your program.
You and your students can access the Tower via elevator or stairs. Since capacity on the Tower is limited, for reasons of safety, we may be required to limit access at busy times.
Please let us know as soon as possible and see our Cancellation Policy. When a school group visit is cancelled due to serious bad weather conditions, such as days when schools are closed or buses are cancelled, there will be no charge, but we ask that teachers notify us.
Any other questions or concerns about your visit? Please call 204–289-2253 or email us at firstname.lastname@example.org.