Pioneers of an Inspiring Mobile Experience
Apps can offer amazing experiences for museums.
At the CMHR, our team worked closely with Acoustiguide to enhance the visitor’s self-paced journey – whether physical or virtual – through the Museum. Unique in the museum world, this free bilingual app enables visitors of all ages, backgrounds and abilities to have inspiring encounters with human rights.
While audio tours are still the most common form of “self-guided” experiences available at cultural sites, we pioneered an inspiring experience through our mobile app showcasing video, audio, image galleries, augmented reality, and so much more.
The app is available for free in the iTunes and Google play stores to download on your iOS or Android device, or you can borrow a loaded device for free at the Ticketing and Information desk at the main entrance.
Since we launched our app in November 2014, we’ve continued to make improvements to further enrich our visitors’ experiences, including design improvements, an improved audio player, map sections, and enhancements for the interactive panorama. We’ve included these and additional features in the latest version of the app (1.4).
One of the more unique features of this update is the Mood Meter. This feature not only allows you to share the emotional quality of your experience; the mood meter also allows you to see how other visitors have felt. In the recent update, we have included a new dashboard that allows you to see your progress as you experience the tour.
Just last month, the CMHR was recognized with a Gold Muse Award at the annual meeting of the American Alliance of Museums (AAM) in Atlanta, Georgia for outstanding achievement in the use of media and technology for our mobile application.
The app is designed with a modular architecture, allowing Museum staff to add, edit or remove content or functions in a simple, cost-effective manner. The app pulls content from the Museum’s Enterprise Content Management System (ECMS) and from its dynamically created, accessible web pages. This allows staff to change content delivered by the app quickly and efficiently, ensuring the Museum has a strong foundation for digital storytelling into the future.